Tigo Troubleshooting¶
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Diagnostic Approach¶
- Check Tigo monitoring portal for unit status
- Verify TAP/gateway is online and communicating
- Check RF signal coverage for offline units
- Physical inspection of offline unit and connectors
Common Issues¶
| Issue | Likely Cause | Action |
|---|---|---|
| Unit not communicating | RF range, failed unit | Move gateway closer, replace unit |
| Gateway offline | Network issue, power loss | Restore power/network |
| Rapid shutdown not deactivating | Transmitter signal issue | Check transmitter, RF path |
| Low production on optimized string | Failed unit, wiring issue | Identify unit, inspect |