Reporting Standards¶
ACTIVE SOP
Every Wadadli Solar field visit produces a documented report. Reports protect the client, protect the company, and create the institutional knowledge that makes every future technician better.
Report Types¶
| Type | When Used | Audience |
|---|---|---|
| Field Inspection Report | Annual O&M, condition assessments | Client + internal records |
| Service Call Report | Troubleshooting and repair visits | Client + internal records |
| Quick Visit Note | Brief check-ins, non-billable site visits | Internal only |
| Case Study Entry | Significant findings worth documenting for training | Internal + training portal |
Required Fields — Every Report¶
Site Name:
Site Address:
Visit Date:
Technician Name(s):
Visit Type:
Scope of Work:
System Description (brief):
Findings:
Actions Taken:
Recommendations:
Photos: [linked or attached]
Follow-Up Required: Yes / No
Writing Standards¶
Be Specific¶
❌ Do not write: "Panel looks bad."
✓ Write: "Panel in Row 3, Position 7 has a crack across the lower-left cell. Thermal image shows elevated temperature at the crack site (estimated +18°C above adjacent modules). Panel removed from string. Replacement recommended."
Use Consistent Terminology¶
| Instead of... | Use... |
|---|---|
| "Machine" | Inverter (and specify make/model) |
| "The box on the wall" | AC combiner / AC disconnect |
| "The black things" | Optimizers (specify model if known) |
| "Something looks burnt" | "Carbonized insulation observed at [location]" |
Describe Location Precisely¶
Reference panels by row and column, or by string ID. Don't say "middle of the array." Say: - "String 2, optimizer 4 counting from the inverter" - "Row 3 from bottom, 5th panel from west end" - "SE corner of array, second row"
Findings Severity Classification¶
Use consistent severity language in all reports:
| Severity | Meaning | Example |
|---|---|---|
| Critical | Safety hazard or imminent failure | Exposed live wiring, thermal runaway sign |
| High | Significant production loss or damage | Failed optimizer, cracked module |
| Medium | Moderate impact, scheduled attention | Moderate soiling, minor communication fault |
| Low | Minor, monitor over time | Light soiling, minor cosmetic damage |
| Informational | Note for records, no action needed | System age observation, minor wear |
Photo Integration¶
Every finding in the report must have a corresponding photo reference. Use consistent numbering:
Finding #1: [description]
Photos: IMG_001 (wide), IMG_002 (close)
Finding #2: [description]
Photos: IMG_003, IMG_004, IMG_005 (thermal)
Submission¶
- Submit report within 24 hours of site visit
- Photo folder submitted alongside report
- Any Critical findings require immediate verbal notification to lead tech before report submission
- Client-facing version may require language review — check with lead before sending